Supporting travels with risks assessment and management services
Two hybrid strategic security workshops per contract year delivered in-person at client premises or a client-designated location (and online) — contractor must organise and deliver One Senior Management Master Class on Travel Risk Management per contract year delivered in hybrid format (in-person and online) — contractor must organise and deliver On-spot reconnaissance and assessment prior to missions or events (venues and itineraries) — Package 2 advanced service requiring physical presence in-country On-spot specific security briefing adapted to the mission/event — Package 2 advanced service requiring physical presence in-country In-country security support and transportation coordination (meet and greet) — Package 2 advanced service requiring physical presence in-country On-site or third-party physical security assessment of hotels in high and extreme risk countries (within last 12 months) — required for whitelist maintenance Kick-off meeting for FWC: Teleconference — one day, within 1 month of contract entry into force Interim meeting for FWC: Teleconference — half day, 6 months after entry into force Annual Meeting for FWC: Teleconference — one day, once per year Staff training programme: online e-learning available 24/7 to all travellers Real-time information, alerts and monitoring services delivered via digital channels including mobile app
The tenderer must have generated an overall annual turnover of at least 1.500.000 € in each of the last 3 closed financial years (2025, 2024 and 2023).
overall at organisational level: a) The tenderer must confirm they comply with all minimum requirements listed in Annex 3. b) The tenderer must have extensive and demonstrable experience in providing all the services described in these tender specifications to at least five (5) international organizations, NGOs or multi-national companies in the past 3 years (2025, 2024 and 2023). c) The tenderer must have a large footprint and global infrastructure both in the security and medical sectors.
Ability to provide a team of experts compliant with specific expertise requirements: The tenderer must provide clear and detailed information on the team proposed for contract implementation which must include at least a: a) Security coordinator or similar profiles (e.g. emergency/security operations centre responsible) with at least 3 years of experience in the field of travel risk management during the last 5 years; b) Health coordinator or similar profiles (e.g. doctor) with at least 3 years of experience in the field of travel risk management during the last 5 years.
English language capacity of the team overall / each team member individually: The team of experts must have overall individually an excellent level of spoken and written standard UK English. For non-native speakers, this must be demonstrated by an Official certificate of English proving a C1 level OR at least 3 years of work in an English-speaking environment.
Certification by an independent body attesting compliance with environmental / management systems or standards: a) ISO 27001 b) ISO 22301
a) Signed declaration on honour.
a) Signed declaration on honour.
Environmental protection is an integral part of EFSA's governance. EFSA has established, implemented and maintains a certified environmental management system in accordance with the international standard ISO 14001 and the European EMAS regulation. Environmental impacts of EFSA's activities are identified, managed and monitored in order to improve environmental performance. This commitment to environmental sustainability requires us to consider a life-cycle perspective when purchasing our services. For this reason we are asking you some information on the environmental management of your activities, to be provided filling in Annex 3 (Information on environmental management). To be completed by the tenderer or leading partner. The answers will not be considered under any criteria, neither selection nor award criteria.
In accordance with articles 143(1)(d) and 170(1)(c) of the Financial Regulation and paragraphs 166 and 167 of the recitals, if EFSA, based on the assessment of the technical and professional capacity evidence, concludes that the tenderer has a professional conflicting interest and therefore does not possess the professional capacity to perform the contract to an appropriate quality standard, the tenderer may be rejected. With the exception of declarations of interest, evidence must be included in the offer for partners in a joint offer and/or subcontractors only if the capacity of those entities is necessary to satisfy the minimum economic, financial, technical and professional capacity requirements. If any of the declarations or information provided proves to be false, EFSA may impose administrative sanctions (exclusion or financial penalties) on the entity providing the false declarations/information. For the purposes of the evaluation related to exclusion and selection criteria EFSA may also refer to publicly available information, in particular evidence that it can access on a national database free of charge.
Published 6 July 2026 · added to Open Tenders 6 July 2026 · rebuilt nightly from the official notice.